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If something isn’t working, look here first. Known problems are listed with updates, so you don’t have to wait for a reply.
How much does Pencil cost?Pencil is free while in beta. If that changes, we will let you know well in advance, and everything you made during the beta stays yours, whatever plans come later.
What happens to my data?Your pages are private by default and only you can see them, until you choose to make one public. Deleting your account removes your pages.
How does Pencil use AI?AI only runs when you ask: when you describe a page, open Ask Pencil, or use voice input. You can see its reasoning, and nothing it writes is added to a page until you choose to insert it.
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